BSB40215 Certificate IV in Business

Certificate IV Business Brisbane

This course offers the following units as part of the Certificate IV in Business:

  • BSBWHS401 Implement and Monitor WHS Policies, procedures and programs to meet legislative requirements
  • BSBCUS401 Coordinate implementation of customer service strategies
  • BSBCUS403 Implement customer service standards
  • BSBFIA402 Report on financial activity
  • BSBINN301 Promote innovation in a team environment
  • BSBITU402 Develop and use complex spreadsheets
  • BSBMKG414 Undertake marketing activities
  • BSBPMG522 Undertake project work
  • BSBRES401 Analyse and present research information
  • BSBSUS401 Implement and monitor environmentally sustainable work practices

This course is aimed at those students wanting to enter into the Business sector. These students could currently be working, or seeking employment in this sector, school leavers or long term unemployed. Successful completion of this course can aide in the entry into more advanced courses in Business and Marketing. This course would also be applicable to those wanting to get back into the work force in this industry sector.

This qualification is also suitable for existing workers who desire gaining a qualification within their chosen profession and would include existing workers in the following job roles:

  • Administrator
  • Executive Personal Assistant
  • Office Administrator
  • Project Officer
  • Sales Account Assistant
  • Sales Agent


To do this course, you will need access to a computer and the internet and have basic computing skills.
There are no pre-requisite qualifications required to gain entry into this course, however there can be preferred pathways for students considering this qualification and can include:

  • After achieving the FNS30310 – Certificate III in Accounts Administration
  • Other relevant qualification
  • With some vocational experience assisting in a range of environments providing administrative or operational support to individuals and/or teams but without a formal qualification in Finance.


Diploma Advanced Diploma Bachelor Degree Business or other qualifications in the Business Package


The following employment pathways are available to students who complete this qualification:

  • Administrator
  • Executive Personal Assistant
  • Office Administrator
  • Project Officer
  • Team Leader
  • Accounts Clerk
  • Customer Service Advisor


This course is offered both on-line and on campus.


Studying online is a convenient, effective and affordable way to learn when and where you want.  Perfect for stay at home parents, full time employees or anyone wanting to study at a pace and time that suits you. Complete the Certificate IV in Business online at your own pace and your own leisure whilst still having access to the Training and Assessment team for support to keep you on track and help you through the modules.

There is no minimum time limit to complete the course. You choose the pace of study to suit your personal situation.


Our Certificate IV in Business classroom courses in Brisbane offers comprehensive hands on instructions and personal interaction with the trainer. Our Certificate IV in Business classroom courses are conveniently run on a part time basis starting at various times throughout the year. Refreshments are provided. To complete the course you will be required to complete additional studies outside of the classroom sessions making it a mix of classroom and online study.


Students who enrol prior to commencement of classroom sessions are given access to all the course materials immediately. Your official course date commences day 1 of your classroom course, giving you additional time to start your course units to give you a head start!